Terms and Conditions
At Oud World, we take pride in offering high-quality fragrances and exceptional customer service. However, please note that we do not offer refunds or accept returns on purchases made through our website or in-store.
Quality Assurance
We strive to ensure that all our products meet the highest standards of quality and craftsmanship. Prior to shipment, each fragrance undergoes thorough inspection to ensure that it meets our stringent criteria.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact us immediately at oudworld.ae@gmail.com or call us at +971 50 135 0447. We will work diligently to address the issue and provide a satisfactory resolution.
Customer Satisfaction
Your satisfaction is our top priority. If you have any questions or concerns about your purchase, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive experience with Oud World.
Thank you for choosing Oud World for your fragrance needs. We appreciate your understanding of our refund and return policy.