Frequently Asked Questions
Welcome to the Oud World FAQ page, where we address common queries about our products and services. If you have any additional questions, please feel free to contact us at oudworld.ae@gmail.com or call us at +971 50 135 0447. Our friendly team is here to assist you!
1. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please contact us for more information regarding shipping rates and delivery times to your location.
2. Are your fragrances authentic?
Absolutely! We take pride in offering authentic, high-quality fragrances inspired by renowned brands. Each of our scents is carefully crafted to ensure an exquisite olfactory experience.
3. Can I return or exchange a product?
We do not offer refunds or accept returns on purchases made through our website or in-store. However, if you receive a damaged or defective item, please contact us immediately for assistance.
4. How long do your fragrances last?
The longevity of our fragrances varies depending on factors such as skin chemistry, application technique, and environmental conditions. Generally, our scents are designed to last for several hours, providing a long-lasting and enjoyable experience.
5. Do you offer samples or testers?
Samples or testers are available only in our physical stores.
Thank you for visiting Oud World’s FAQ page. We hope these answers have been helpful. If you have any further questions, please don’t hesitate to reach out to us.